Terms of Service

Welcome to trueappliancerepair.com website owned by Shield Web Services, LLC. By accessing or using our website and services, you agree to be bound by these Terms of Service. These terms outline our obligations to you and your responsibilities when using our appliance repair services.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Services Offered

True Appliance Repair provides professional repair services for major household appliances, including but not limited to refrigerators, washers, dryers, dishwashers, ovens, stoves, and ranges. We offer both emergency 24/7 service and scheduled repairs.

3. Service Appointments

When scheduling a repair service, you agree to:

• Provide accurate contact and location information
• Ensure safe access to the appliance requiring service
• Be present or have an authorized representative during the service
• Inform us of any special circumstances or safety concerns

4. Emergency Services

Our emergency repair service is available 24/7. Emergency service calls may incur additional charges. We will inform you of any applicable emergency service fees before beginning work.

5. Service Estimates

Diagnostic fees apply to all service calls. After diagnosis, we will provide an estimate for repairs. Any additional costs discovered during repairs will be communicated and approved before proceeding.

6. Warranty and Guarantees

Our repair services come with a warranty on parts and labor. The warranty period and terms will be provided in writing at the time of service. This warranty does not cover damage caused by misuse, abuse, or unauthorized repairs.

7. Payment Terms

Payment is due upon completion of service. We accept major credit cards and other specified payment methods. For certain repairs, a deposit may be required before ordering parts.

8. Cancellation Policy

Please provide at least 24 hours notice for cancellations. Late cancellations or no-shows may incur a service fee. Emergency service cancellations are handled on a case-by-case basis.

9. Liability

While we strive for excellence in our repair services, True Appliance Repair is not liable for any indirect, incidental, or consequential damages. Our liability is limited to the cost of the repair service provided.

10. Privacy and Data

We collect and use your information in accordance with our Privacy Policy. This includes contact information necessary for providing repair services and following up on completed work.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of those changes.

12. Contact Information

For questions about these terms or to schedule service, contact us at: